Contact Us

How can we help?

 

With 1 intervention every 2 seconds, Allianz Global Assistance is the world leader in travel insurance and assistance services, assisting many of our customers 24/7, 365 days per year through our global networks.

 

24 Hour Emergency Assistance


Call us on our Emergency Assistance hotline, anytime of the day.


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We are committed to providing fair and prompt service to all our customers. If you have any concerns or feedback relating to our products or services, please reach out to us via our contact details below,

 

Product & services related inquiries

Email sgtravelsales@allianz-assistance.com.sg

Phone : +65 6327 2210 (Mon – Fri, 0900hrs – 1730hrs)

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.

 

Claims related inquiries

Email :  sgtravelclaims@allianz-assistance.com.sg

Phone : +65 6327 2215 (Mon – Fri, 0900hrs – 1730hrs)

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.

 

Feedbacks & Complaints

Products & Services Email :  sgtravelsales@allianz-assistance.com.sg

Claims & Appeal Email :  sgtravelclaims@allianz-assistance.com.sg

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 14 working days.

 

Our travel insurance would protect you if you are a Singapore citizen, or holders of permanent residence, employment pass, S-pass, work permit, student pass or dependent pass. Whether you are travelling alone, as a couple, families, group of friends, for a single trip or multi-trip annually, we have a comprehensive travel insurance plan that will let you travel with confidence.*

 

*Disclaimer: Subject to the terms, conditions and benefits limits of the policy wording. For more information please click on the Policy Wording to read the Allianz Global Assistance Policy Wording.

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