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Please Note: Suspicion of Fraudulent Activities

Allianz Partners takes all information regarding suspicious or fraudulent activities very seriously. Please inform us at [email protected], if you suspect that you have been written to or verbally approached under the improper use of the brand name "Allianz Partners" or the company logo (Allianz Partners Logo) or if the brand name or logo of Allianz Partners are fraudulently used in the Internet.

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With 1 intervention every 2 seconds, Allianz Travel is the world leader in travel insurance and assistance services, assisting many of our customers 24/7, 365 days per year through our global networks.

24 Hour Emergency Assistance

+65 6327 2215 (24/7 hr, Always)
Call us on our Emergency Assistance hotline, anytime of the day.
We are committed to providing fair and prompt service to all our customers. If you have any concerns or feedback relating to our products or services, please reach out to us via our contact details below,

Product & services related inquiries

Email :  [email protected]

Phone : +65 6327 2210 (Mon – Fri, 0900hrs – 1730hrs)

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.

Claims related inquiries

Email :  [email protected]

Phone : +65 6327 2215 (Mon – Fri, 0900hrs – 1730hrs)

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.

Feedbacks & Complaints

Products & Services Email :  [email protected]

Claims & Appeal Email :  [email protected]

We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 14 working days.